Shipping Policy
Last Updated: 11/08/2025
At Sanan India, we aim to deliver your orders quickly, safely, and efficiently. This Shipping Policy explains our order processing, delivery timelines, and other important details regarding product shipment.
1. Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- You will receive an order confirmation email once your order has been placed and a shipping confirmation email once it has been dispatched.
2. Shipping Methods & Timelines
- We ship orders through trusted courier partners to ensure timely delivery.
- Estimated delivery times:
- Metro Cities: 3–5 business days
- Other Locations: 5–7 business days
- Delivery times may vary based on location, courier delays, weather conditions, or unforeseen circumstances.
3. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout before you make the payment.
- We may offer free shipping for orders above a certain value during promotions — such offers will be clearly mentioned on the website.
4. Order Tracking
- Once your order is dispatched, we will share a tracking ID and a link to track your shipment.
- You can also contact our customer service team for assistance with tracking.
5. Delivery Issues
- If a package is returned to us due to an incorrect address or multiple failed delivery attempts, the customer may be responsible for re-shipping charges.
- If your package is lost or significantly delayed, please contact us so we can investigate with the courier.
6. International Shipping
- At present, we primarily ship within India.
- For international shipping requests, please contact our support team for availability, costs, and delivery timelines.
7. Contact Us
If you have any questions about our Shipping Policy or need help with your order, please reach out to us:
📧 Email: support@sananindia.com
📞 Phone: +91 7827493923
📍 Address: Mehta Ayurvedic Sansthan, 429, Amitesh Nagar, Indore – 452014, MP, India